hbje Responsible Gaming —
Your Safety Is Our Priority
hbje believes that entertainment should always be controlled and enjoyable. We are committed to keeping your gaming experience safe.
Why Is Responsible Gaming Important?
Online gaming and betting can be a great source of entertainment — but only when done mindfully and in a controlled way. hbje always wants every user to have a healthy and enjoyable experience.
Our platform is strictly for people aged 21 and above. Opening an account or participating in games by minors is strictly prohibited. The core goal of hbje's responsible gaming policy is to equip you with the right tools and information, so the game always stays fun and never negatively affects your personal or financial life.
Remember: gambling is not a source of income. It is simply a form of entertainment. Never play with money you cannot afford to lose.
Important Warning
Gambling addiction is a serious problem. If you feel you are losing control over your play, seek help immediately. hbje's support team is by your side 24/7.
Our Protection Tools
hbje provides multiple tools to give you full control over your gaming.
Set a Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month yourself. This limit will protect you from overspending.
Self-Exclusion Feature
If you feel the need, request to close your account for a set period or permanently. This decision is entirely yours and we respect it.
Time-Out Break
Take a temporary break. Activate a time-out for any period from 24 hours up to 30 days. You will not be able to log in to your account during the break.
Session Time Control
Set a limit on how long you play in one sitting. When the set time is up, the system will automatically alert you and suggest logging out.
21+ Age Verification
Age verification is mandatory before creating an account on hbje. The platform is completely closed to anyone under 21. This rule is strictly enforced.
24/7 Support Center
Contact us at any time via live chat or email. Speak in Bengali — we are always ready to listen.
Assess Yourself
Ask yourself the following questions. If the answer to more than one is "yes," consider seeking help.
- Are you spending more than your set budget?
- Are you playing more to try to recover money you have lost?
- Is gaming affecting your family or work?
- Are you playing with borrowed money or dipping into your savings?
- Are you unable to take a break from gaming?
- Is gaming harming your mental health?
- Are you hiding your gaming from loved ones?
Healthy Gaming Habits
Set a Budget
Set a fixed amount before each session and stay within that limit. Never try to "chase" money you have lost.
Set a Time Limit
Play for a set amount of time each day. Avoid playing for hours on end without a break. Take regular breaks.
Play with a Clear Head
Never play under stress, frustration, or the influence of alcohol. Make decisions with a clear mind.
Treat It as Entertainment
Think of gaming only as a form of entertainment, not a source of income. Winning is a bonus, not a guarantee.
How to Get Help?
Asking for help at hbje is easy and completely confidential. Follow the steps below.
Contact Us via Live Chat
hbje's website offers 24/7 live chat. Our Bengali-speaking support team will assist you immediately. Everything you share will be kept completely confidential.
Write to Us by Email
Describe your issue or request in detail by email. Our email address is [email protected] — here you can request self-exclusion, a deposit limit, or a time-out.
Activate Account Limits
You can activate deposit limits, session limits, or a time-out yourself in your account settings. If you have any trouble, the support team will help.
Request Permanent Self-Exclusion
If you feel you need a long-term break, request permanent self-exclusion. This decision will be applied immediately and you will no longer be able to log in to your account.
Protection for Minors
hbje strictly enforces the 21+ age rule. Keeping minors away from gambling is an important part of our social responsibility.
If there are children or minors in your household, please take the following steps:
- Use a password lock on your device.
- Never share your hbje login details.
- Use parental control software on your browser.
- Always log out after use.
- If you have any suspicion, let us know right away.
hbje's Commitment
We believe responsible gaming is an ongoing process. hbje does not just follow rules — we genuinely care about the wellbeing and happiness of our users.
Ensure Financial Safety
Transparency in deposits and withdrawals is part of our policy at hbje.
Minimum Deposit
You can start depositing with as little as ৳100. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Start small and stay within your budget.
Withdrawal Process
The minimum withdrawal amount is ৳800. Funds typically reach your account within 5–30 minutes. A transparent and reliable process.
Need Help? hbje is always here for you
For any issue, chat with us via live chat or email us at [email protected]. Speak in Bengali — we will listen.